PROCESSING AND SHIPPING

PROCESSING:

  • As Port Moca is a start up at the moment and run on low staff please allow 2 to 4 days to process your order.

SHIPPING COSTS:

  • Domestic standard 0kg to 1kg - $10
  • Domestic standard 1kg and above - $15
  • Domestic Express 0kg to 1kg - $15
  • Domestic Express 1kg and above - $20
  • Free domestic express shipping on orders over $220

 

  • International shipping - $35

SHIPPING:

  • We ship worldwide
  • We offer free express shipping for the orders over $220 inside Australia.
  • We partnered up with multiple postal services to get your order at your doorstep at the earliest possible.
  • The shipping costs and duration varies depending on the destination of the order.
  • Port Moca is not responsible for lost or stolen packages.

INTERNATIONAL SHIPPING POLICY

  • All applicable customs and duty charges are the responsibility of the customer.
  • Custom authorities require that we state the value of your order on the package and they have the right to release or deny release (in rare cases) of your package.
  • Port Moca is not responsible for lost or stolen packages.